Page: Refund & Return Policy
Refund and Return Policy
At Global Whiskey Store, we are committed to ensuring your satisfaction with our products. If for any reason you are not completely satisfied with your purchase, our Refund and Return Policy outlines the process and conditions for returning items and receiving a refund.
Returns
Eligibility for Returns
- You may return unopened items within 10 days of the delivery date.
- Items must be in their original condition and packaging to be eligible for a return.
Return Process
- To initiate a return, please contact our customer service team at info@globalwhiskeystore.com with your order number and reason for the return.
- Our team will provide you with return instructions and a return authorization number.
Return Shipping
- Customers are responsible for return shipping costs.
- We recommend using a trackable shipping service or purchasing shipping insurance. We cannot guarantee that we will receive your returned item.
Refunds
Refund Eligibility
- Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.
- If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.
Non-Refundable Items
- Shipping costs are non-refundable.
- Only regular-priced items may be refunded; sale items are not eligible for refunds.
Late or Missing Refunds
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, as it may take some time before your refund is officially posted.
- Next, contact your bank. There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund, please contact us at info@globalwhiskeystore.com.
Contact Information
If you have any questions about our Refund and Return Policy, please contact us at:
Global Whiskey Store
Email: info@globalwhiskeystore.com
Thank you for shopping with Global Whiskey Store. We value your business and appreciate your understanding of our return and refund policies.
